Innovating
Operations:

How CTS Foods Streamlined Its Processes with
Vantree’s EDI & API Solution for Microsoft Business Central ERP

Vantree has positively impacted our work at CTS by
reducing considerably the time of the answer, the quality of the answer.

— Louisa Pacheco, Controller at CTS Foods

Executive Summary

This case study showcases the transformational journey of CTS Foods, a prominent food distributor in Quebec and Ontario. With the help of Vantree Systems, CTS Foods tackled crucial EDI issues and seamlessly integrated with Microsoft Business Central ERP, leading to an overall improvement in business efficiency. This case study demonstrates how implementing strategic technology can convert operational challenges into opportunities for growth and efficiency in the food distribution industry.

The Challenge

CTS Foods faced data integrity and communication challenges with retail partners due to a fragmented EDI integration with Microsoft Dynamics Business Central and slow response times from their previous provider. This resulted in delayed invoice processing and communication gaps, impacting cash flow, operational efficiency and client relationships.

Selection of Vantree Systems

CTS Foods made a strategic decision to choose Vantree Systems because of its specialized ERP integration capabilities, unparalleled customer support, and extensive beverage industry. Vantree proposed a customized EDI integration solution with MS365BC to support CTS Foods’ expanding operational complexity.
data interchange throughout supply chain

Vantree's EDI & API Solution for Microsoft Business Central

Vantree Systems implemented an EDI solution that was tailored to meet the specific needs of CTS Foods. The solution was aimed at improving data exchange and transforming CTS Foods’ entire operational process. The integration with Microsoft Business Central ERP was essential, as it allowed for real-time data exchange, efficient invoice processing, and streamlined communication channels. This integration made it possible to aggregate, analyze, and utilize data from various touchpoints more effectively, leading to more informed decision-making and strategic planning.

Vantree’s EDI & API Automation Solution for Microsoft Business Central ERP is highly customizable. This solution is tailored to each company, considering unique trading partner relationships and document types. It includes standard automation and validation rules such as duplicate order allowance, price validation, and unit of measure matching.

The Vantree Connectivity Suite (VCS) plays a central role in this integration, facilitating the seamless handling of EDI and non-EDI documents with Microsoft 365 Business Central ERP. The system offers a familiar interface within the ERP, simplifying document import, analysis, and processing.

Vantree’s EDI Module in Business Central offers functionalities for managing inbound and outbound transactions, error management, and configuring automation settings. This solution streamlines EDI document import/export, error containment, and change logging, thereby boosting operational efficiency.

Implementation and Support

During the implementation process, Vantree Systems and CTS Foods worked closely to ensure a smooth and non-disruptive integration. The effort involved a thorough analysis, meticulous planning, and ongoing support. Vantree provided technical and strategic support to help CTS Foods navigate through the transition and fully leverage the new system’s potential.

Business Impact and Results

75%

increase in invoice collection time

95%

increase in EDI support responsiveness

100%

satisfaction with new trading partner onboardings

Elimination of

EDI

related staff anxiety and leadership frustrations

In a video testimonial about Vantree Systems, Louisa Pacheco from CTS Foods explicitly acknowledges the positive impact of Vantree’s services. She states, “They improve a lot of my mental health…the level of stress was very, very high.” Additionally, Pacheco recommends Vantree for their exceptional capabilities: “The level of the technology that they handle, the expertise, engagement, and support, you will not find it anywhere else.” The following quotes emphasize the valuable benefits and exceptional service Vantree Systems offers.

The implementation of the new system had a profound impact on CTS Foods. It addressed the immediate challenges of EDI and communication and brought about a transformation in their overall business operations. This overhaul resulted in quicker invoice processing, enhanced accuracy in data management, and improved communication with partners. As a result, the business experienced significant time savings, reduced errors, and a more agile response to market demands.

Future Outlook

CTS Foods has successfully integrated Vantree’s EDI solution for Microsoft Business Central ERP. This integration has positioned CTS Foods to tackle future challenges and seize new opportunities. The solution’s scalability ensures that it can adapt to the evolving needs of the business, thereby supporting CTS Foods’ ambition to expand its market presence and continue its growth trajectory.
SAP Business EDI Integration

Conclusion

The partnership between CTS Foods and Vantree Systems sets a high standard in the food distribution industry. It showcases the power of technology in solving complex operational issues and improving growth and efficiency. For businesses facing similar challenges, this case study is a testament to the benefits of adopting innovative solutions and their significant impact.

Want to achieve similar results?

Scroll to Top