Innovating
Operations:
How CTS Foods Streamlined Its Processes with
Vantree’s EDI & API Solution for Microsoft Business Central ERP

Vantree has positively impacted our work at CTS by
reducing considerably the time of the answer, the quality of the answer.
— Louisa Pacheco, Controller at CTS Foods
Executive Summary
This case study showcases the transformational journey of CTS Foods, a prominent food distributor in Quebec and Ontario. With the help of Vantree Systems, CTS Foods tackled crucial EDI issues and seamlessly integrated with Microsoft Business Central ERP, leading to an overall improvement in business efficiency. This case study demonstrates how implementing strategic technology can convert operational challenges into opportunities for growth and efficiency in the food distribution industry.



The Challenge
Selection of Vantree Systems
- Certified Microsoft Appsource solution
- Reasonable and flexible price offering
- Recommended by ProService 365
- Recommended by a major Canadian grocery chain
- Recommended by customers

Vantree's EDI & API Solution for Microsoft Business Central
Vantree’s EDI & API Automation Solution for Microsoft Business Central ERP is highly customizable. This solution is tailored to each company, considering unique trading partner relationships and document types. It includes standard automation and validation rules such as duplicate order allowance, price validation, and unit of measure matching.
The Vantree Connectivity Suite (VCS) plays a central role in this integration, facilitating the seamless handling of EDI and non-EDI documents with Microsoft 365 Business Central ERP. The system offers a familiar interface within the ERP, simplifying document import, analysis, and processing.
Implementation and Support
Business Impact and Results

75%
increase in invoice collection time
95%
increase in EDI support responsiveness
100%
satisfaction with new trading partner onboardings
Elimination of
EDI
related staff anxiety and leadership frustrations
In a video testimonial about Vantree Systems, Louisa Pacheco from CTS Foods explicitly acknowledges the positive impact of Vantree’s services. She states, “They improve a lot of my mental health…the level of stress was very, very high.” Additionally, Pacheco recommends Vantree for their exceptional capabilities: “The level of the technology that they handle, the expertise, engagement, and support, you will not find it anywhere else.” The following quotes emphasize the valuable benefits and exceptional service Vantree Systems offers.
The implementation of the new system had a profound impact on CTS Foods. It addressed the immediate challenges of EDI and communication and brought about a transformation in their overall business operations. This overhaul resulted in quicker invoice processing, enhanced accuracy in data management, and improved communication with partners. As a result, the business experienced significant time savings, reduced errors, and a more agile response to market demands.
Future Outlook
