UPDATE:
Dear Customers & Partners, We hope that you and your families are all safe during this critical time. We would like to assure you that our team is secure and fully operational working remotely and that our EDI Systems will continue to process and support all of your EDI transactions as normal. If you need support please contact us by email at support@vantree.com or by phone 1-514-747-0350 / 1-800-488-9980 and use option #2 to speak to our support team. You can at all time call your consultant or project manager at their current number. We thank you for your ongoing support.
Chers clients et partenaires, Nous espérons que vous et votre famille êtes en sécurité pendant cette période critique. Nous désirons vous rassurer que notre équipe est bien protégée et entièrement fonctionnelle à distance et que nos systèmes sont entièrement opérationnels pour traiter normalement vos transactions EDI. Si vous avez besoin de soutien, contactez-nous par courriel à support@vantree.com ou encore par téléphone au 1-514-747-0350 / 1-800-488-9980 en utilisant l’option #2. Vous pouvez contacter votre conseiller ou votre gestionnaire de projet a leurs numéros réguliers. Nous vous remercions de votre collaboration.
Throughout the last month, Covid19 has altered the lives of people around the world. During these uncertain times, Vantree has the responsibility to do it’s part to help slow down the spread of this virus and support the community.
Over time, Vantree Systems has been preparing to decentralize our operations. Those plans have now enabled us to implement an emergency readiness plan regarding the COVID19 outbreak.
Customers
To help our customers with their readiness plan, we are extra attentive during this period. We are available through email, online messaging, and video conferences.
We have adapted our systems so that we can easily maintain server uptime and performance. Across our organization, we use enterprise software to ensure staff can work in any location around the world.
Whether you are looking or are already a customer – if you have any questions about our commitment towards your business, don’t hesitate to contact our Director of Sales, Philip Aguib, or our President, Scott Brooks.
Employees
Vantree is following the Canadian health recommendations for this epidemic to help ensure all our employees stay at their healthiest. Our President has mandated that all employees work remotely until further notice.
With our readiness plan in place, we are confident to be able to continue to support our valued customers, their projects, and any issues they are experiencing with the utmost integrity and professionalism.
Delivering EDI services with human connection is even more important during this time. By taking the necessary steps, we will get through this together.
Yours Truly,
The Vantree Systems Team
